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Why unified tech stacks are key to retail success

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SearchWhy unified tech stacks are key to retail successLoginSubscribeLoginSubscribeRetailer NewsCompany NewsMergers & AcquisitionsCategory NewsBeveragesCBD/HempFoodserviceFuelsGeneral Merchandise/HBCSnacks & CandyTechnology/ServicesTobaccoDataTop 202 Convenience Store ChainsMystery Shop ResultsCategory Management HandbookThe State of FoodserviceSpecial ReportsGreat Coffee ProgramsHot Markets for C-StoresRetail Leader of the YearThe Future of FuelsC-Suite in the Hot SeatStore DesignIndie InfluencersSustainability Outlook 2025View AllResourcesCSP MagazineConvenience Store ProductsPodcastsWebinarsDownloadable ReportsNewslettersAdvertiseContact UsEvents & CommunitiesConvenience Retailing UniversityOutlook LeadershipC-StoreTECC-Store WomenAll MeetingsSocialFollow on XFollow on FacebookFollow on LinkedInFollow on Instagram×EditDoorDash says it has an advantage over Amazon in groceryHuck’s Market launches Tote POS platform at flagship storeVenHub launches automated shelf mapping technologyTiger Fuel connects c-store rewards program to car wash membershipWeigel’s integrates personalized audio into its retail media networkTechnology/ServicesWhy unified tech stacks are key to retail successUnified tech stacks can streamline operations, enhance customer experiences and drive profitability Sponsored content from our partner PAR on Jan. 08, 2026 FacebookTwitterLinkedInSMSIn a recent episode of CSP's “At Your Convenience” podcast, host Abbey Lewis, vice president of content strategy at CSP, and Jake Kiser, retail general manager at PAR Retail, discuss the growing importance of unified tech stacks in retail. The conversation delved into the risks of fragmented systems, the strategic advantages of consolidation and actionable steps for how retailers can embrace this transformation.

Kiser highlighted three key drivers behind the push for unified tech stacks: the need to enhance customer engagement, the importance of preparing for an AI-first future and the demand for efficiency and ROI from IT investments. He explained that fragmented systems create friction, slowing down operations and impacting profitability. By consolidating systems, retailers can reduce inefficiencies, simplify vendor relationships and better align technology with business goals.

For retailers looking to start this journey, Kiser advised beginning with a clear understanding of organizational goals, offering a roadmap for businesses to thrive in an increasingly competitive and technology-driven landscape. Listen to the entire conversation above for more information.

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

This post is sponsored by PAR

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Thanks for signing up!Click here to complete your profileEssential ResourcesTop 202 Convenience Stores 2025

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